Answers to the questions we receive most often about our used industrial parts: condition, warranty, returns, shipping and how to find a part number. 3JIndustry (9341-1825 Québec Inc.) sells used OEM industrial automation parts from Venise-en-Québec, Canada.
3JIndustry
FAQ
Frequently asked questions
What condition are your parts in?
Every part we sell is used. Each listing shows photos and the stated condition of the item. See our Product Conditions page for details.
What warranty do you offer?
Every part is covered by a 30-day warranty. Contact us with your order number if a part does not work as described.
Can I return a part?
Yes. Returns are accepted within 30 days of delivery, in the same condition as received. Return shipping for a change of mind is paid by the customer, unless otherwise agreed.
Do you ship outside Canada?
Yes, we ship worldwide, mainly with UPS, plus FedEx and other major carriers. Shipping costs are shown at checkout.
Do the photos show the item I will receive?
Listings show photos of the part offered. If you need a closer look at a label, a series letter or a revision, write to sales@3jindustry.com before ordering.
I can't find my part number. What can I do?
Search with the full reference, then without dashes or spaces. If it still does not appear, send the part number to sales@3jindustry.com and we will check our inventory.
Can I get a quote for several parts?
Yes. Send the part numbers and quantities to sales@3jindustry.com, or use the Request a quote button on any product page.
How can I pay?
Online orders are paid through Shopify's secure checkout. For other arrangements, contact us at sales@3jindustry.com.
Another question? Write to us.
sales@3jindustry.com